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TICKET PURCHASE
TICKET PURCHASE

Insurance

The City Park Ice Rink provides accident insurance for its guests, who has a valid ticket, in cooperation with ALFA Insurance.

First Aid

Permanent first aid service is provided by ERGO-Ambulance Kft. during the opening hours at the City Park Ice Rink. In the event of injury, please contact the first aid staff on duty, as it is a condition of the accident insurance that an accident report is drawn up.

Have you had an accident on the City Park Ice Rink?

Follow the steps below to apply for accident insurance:

  1. In the first aid room, pick up the Alfa Insurance Company’s Service Claim Form, which you can take home and fill in.
  2. Attach the following documents to the completed Claim Form:
    • Copy of the outpatient diary (ambuláns napló) you received in the medical room
    • if you have been hospitalised, the hospital discharge report, a text description of the X-ray report
    • receipts and invoices for purchases of medical aids (if you have any)
    • copies of tickets, season tickets, if you had another reason for being at the sports facility, a description of it.
    • accident report, stamped and signed by the City Park Ice Rink. The accident report can be requested by email at biztositas@mujegpalya.hu or in person at the City Park Ice Rink office.
  3. . The documents under the previous point must be submitted by e-mail within 15 days of the accident:

Beyond the ticket insurance service provided by the Operator, the Operator bears no liability for damages. Skating and using the ice surface are at each individual’s own risk and responsibility. The insurer is exempt from fulfilling insurance claims if it proves that the accident was caused by the visitor’s failure to comply with laws, safety regulations, warnings, or this house policy, or if the accident occurred due to illegal, intentional, or grossly negligent actions by the visitor.

Visitors aged 80 and above, by entering the rink, acknowledge that the accident insurance does not apply to them. The Operator is not obligated to provide compensation or reimburse any costs as per the accident insurance for such visitors. They use the ice rink solely at their own risk and responsibility.

The Operator reserves the right for its staff and volunteers, wearing distinguishable uniforms, to move in any direction, cross the rink, or intervene in any manner necessary to prevent accidents or assist in emergencies. They must always be given priority. The Operator is not liable for damages caused by failure to give priority, even if it leads to an accident or harm.

The ticket insurance provided at City Park Ice Rink does not extend to events not organized by the Operator. For accidents occurring during such events, the liability lies with the Organizer or the Organizer’s insurer.